7 day risk free returns
Diamonds and Solitaire guaranties customer satisfaction with every single purchase made from our store. We will earn your trust by providing you outstanding quality and support at all times. If for any reason you are not satisfied with your purchase, you may return the items unused in its original packing and in the very same condition in which they were originally dispatched by us within 7 working days of receiving your item and it will be accepted back no questions asked. Please read the following steps carefully to return your item, in case you need to:
Please note: Items that are pre ordered by placing a deposit do not qualify for returns as we will be buying them from trading network and we have to pay upfront for those items. Also items that have been used, altered, resized, worn or damaged in any way will not be accepted for a return. We will not accept non-insured returns. Non-insured packages and improperly packed packages will be sent back to the sender. Diamonds and Solitaire is not responsible for damage or loss during shipment.